Privacy Policy

Privacy Policy

The City Collection

At The City Collection, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase. By accessing our site or making a purchase, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information: When you make a purchase, register an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

1.2 Non-Personal Information: We may also collect non-personal information, such as browsing data, IP addresses, device information, and site usage patterns, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing: To process and fulfill your orders, including shipping, billing, and communication regarding your purchases.
2.2 Customer Service: To respond to your inquiries, provide support, and improve your experience with us.
2.3 Marketing and Promotions: To send you promotional emails, updates, and special offers, with your consent. You can opt out of marketing communications at any time.
2.4 Website Improvement: To analyze and enhance the performance of our website, providing a better user experience.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. These measures include encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist with order processing, payment, shipping, and customer service. These third parties are obligated to use your data only for the specific services they provide to us and must maintain its confidentiality.

We may also disclose your personal information if required by law, to comply with legal processes, or to protect our rights and property.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to block cookies or notify you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our site.

6. Your Rights

6.1 Access and Updates: You have the right to access and update your personal information at any time.
6.2 Opt-Out: You may opt out of receiving marketing emails by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
6.3 Data Deletion: You may request the deletion of your personal data by contacting us. Please note that we may retain certain data as required by law or for legitimate business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies when visiting their sites.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

• Email: [info@thecitycollectionmiami.com]
• Phone: (786) 631 - 4334

Thank you for trusting The City Collection with your personal information.