Return and Exchange Policy

The City Collection At The City Collection, we strive to offer high-quality products and exceptional service. However, due to the nature of our products, we do not accept returns or exchanges. Please see our policy below: No Returns or Exchanges Products: We do not accept returns or exchanges on any clothing, footwear, bags, or accessories, with no exceptions. Conditions: All sales are final. We encourage you to carefully review your purchase before finalizing it. Defective Products If you receive a defective or damaged product, please contact us within 48 hours of receiving your order. In such cases, we will assess the issue and, if applicable, offer a refund or replacement for the defective item. Items damaged due to use are not eligible for return. Contact Us If you have any questions or need assistance, please reach out to us: Email: info@thecitycollectionmiami.com Phone: (786) 631 - 4334 Thank you for choosing The City Collection. We appreciate your understanding and support.